Water filtration and softening in Charlotte

Meet Kenny

Charlotte Water Solutions is a Davidson company run by Kenny Brady, who built it on two plain promises: tell homeowners the truth, and keep them in the loop.

I spent years in corporate finance, and then at a firm that bought HVAC, plumbing and electrical companies and helped them run better. My job was working out which ones were worth buying. I will not pretend that is why I got into water. It had some influence, but not a lot.

What it did give me is a clear view of what separates a home service company people trust from one they do not, and it is rarely the technical work. It is whether somebody shows up, whether they tell you the truth, and whether they are in business for the right reasons. So my standard is simple: communication and honesty, and the customer first. I learned the most useful version of that years ago at Stanley Steemer. When something goes wrong, ask the customer how to make it right, and you learn what actually matters to them.

Every job starts with a free water assessment. If you are on city or town water, we begin with what your utility publishes; on a well, with what you are seeing at your taps. You get one recommendation sized to your home and one price before any work begins, and if your water is already fine, I will say so.

My family moved here from Ohio five years ago, after a lifetime there, and within about two weeks it felt like home. We stayed for the outdoors, for being close to the lakes, the mountains and the coast all at once. I have two boys, and building something worth handing to them is the part of this I care about most. I treat every home the way I would want mine treated.