Charlotte, NC: your water, handled.

Charlotte Water draws from Mountain Island Lake and Lake Norman on the Catawba River and treats an average of 125 million gallons a day at its Franklin, Dukes and Vest plants.

What Charlotte's 2025 water report shows

Charlotte Water's 2025 report puts total hardness at an average of 32 ppm as calcium carbonate, with a range of 27 to 35. That is soft water, so the questions worth asking here are about chlorine taste and smell, not scale.

The method never changes. Public data on your water, a plain call on what your house needs, then an install at the one price you already saw in writing.

What goes into Charlotte homes

• Softener plus carbon filtration at the main line for the whole house, the house bundle starting at $2,699 installed.
• Reverse osmosis under the sink for drinking water, and where your PFAS question gets answered.

Done locally

In Charlotte we fit the system where your main line comes into the house, so every faucet and shower runs through it.